Bank Keshavarzi (BK), established on 11 Jun 1933 and equipped with many years of experience, is now considered as a pioneer bank in offering variety of banking services nationwide to the esteemed Iranian people. The bank has always been profiting from national scientific findings and achievements of international banks in order to make the best use of knowledge and up-to-date technology, to obtain substantial experience, and to make outstanding innovation in banking services.

A brief description of BK's achievements is as follows:

	Design, implementation and installation of Core Banking System (Mehr Gostar) for the first time in Iranian banking system;
	Development and expansion of Quality Management System throughout the bank;
	Constant reengineering of business practices and code of conduct, as well as organizational flexibility;
	Concentration on human capital (training, empowering, and holding customer-oriented workshops);
	Utilizing the latest findings and achievements in bank marketing;
	Structuring relation management with main customers through special agreements;
	Structuring Customer Relation Management (CMR)

BK's Innovations

	Localization and Implementation of Core Banking Software (Mehr Gostar);
	The first 24/7 call center;
	Implementation and installation of Customers Electronic Queuing System;
	Organaizing of the first group of member banks in SHETAB Network;
	Design and implementation of voice mail and communication terminal between customers and BK's senior managers;
	Design and implementation of Lobby Tellers Plan within Branches;
	Design and implementation of a website in banking system of the country;
	Design and implementation of Atiye (Future) Plan in banking system;
	Design and establishment of Kids Bank;
	Design and issuance of credit cards;
	Design and implementation of Customers Supervision Plan on Branch Affairs;